Why did you create Jaleema?
Jaleema, the African marketplace, is the embodiment of our ambition to give more visibility to the talent of passionate creators and craftsmen which Africa is full of. This is a marketplace-tribute, a platform of creativity, a project of international scope. Our goal is to highlight the work of African artists and creators.
How can I sell my items?
In the "Seller's Area" section, you can access your own online store after registering as a seller. Via this space, you can easily put your products online, customize your shop and manage your sales. A transparent and detailed description of your shop and your articles gives them a more professional appearance.
How to receive payments as a vendor?
For you to receive your payments, your Jaleema account must be connected to Stripe. Payments made by your customers will be paid into your bank account in euros. For more information, please visit How to manage my Shop.
Is Jaleema for free?
Registrating on Jaleema is free. There is also no charge to publish items online in your shop and you can publish as many as you want. For the proper functioning of the platform, a small commission of 9.5% is retained on each sale. In case a purchase is cancelled, this commission does not apply.
Why do I need to create a seller/user profile (buyer)?
If you want to sell an item on Jaleema, you need to register on www.jaleema.com to manage your products better and receive payments from your customers. If you buy an item without being logged in or if you do not have a user account on Jaleema, you will be asked to create one at the latest during the checkout process. With this account, you will have an overview of your purchases. You will be able to easily contact the sellers in case you have questions.
What payment methods are available on Jaleema?
The following payment methods can be selected for each order:
What shipping charges apply after a purchase?
The sellers alone are responsible for shipping the items sold. Delivery charges may vary and are defined by them. Sellers and buyers of Jaleema agree to provide a correct sender or recipient address.
What items can I sell on Jaleema?
You can sell any item that can be assigned to any of the proposed Jaleema sales categories. Publishing violent or pornographic content, or content violating human dignity, is forbidden.
What if I forgot my password?